Cosmic prides itself on our ability to work directly with customers and our preference is to build a strong and trusting relationship based on being with you at your premises and supporting you directly.
However, time and cost issues sometimes mean that this won't always be the best approach.
The vast majority of our technical support service can be dealt with via remote connection and most of our customers use the service in this way. Initially its a good approach to have a visit and assessment and get to know you and your digital technology well. Once the understanding is in place, we can explain to you how our remote access system will work and how we'll work with you to link in and help resolve technical issues.
Access our remote support by following the button below: