I support the Digital Skills Advisors of Positive People Devon with content creation, content delivery and admin. I'm also the point of contact between participants and partners of the Positive People Project through an online triage system and help to make sure our processes runs smoothly and our customers are satisfied. As well as running a Zoom digital drop-in session every week in which I deal with the smaller problems our participants encounter.
Being the first person to contact our participants is an important part of my job, I get a massive feeling of pride when I'm sound in the knowledge that we can deliver the support that customers need, and what many have been searching for. I work with an amazing team, and I love working together to achieve some pretty great stuff!
I came to Cosmic right after my A-levels at Okehampton College (working in a coffee shop for a bit in between) after studying Chemistry, Biology and Music. But between 15 and 18 I went to Bulgaria every year to do work in orphanages, that's where my real experience comes from.
I'm a grade 8 guitarist and I love performing. However, I found myself being an Elvis impersonator for 3 years on the trot while in secondary school for some horrifically well-attended concerts.