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The new way to get support for your Cosmic-designed website

Cosmic has produced hundreds of websites over the years and those with a Cosmic-produced website will most likely have contacted our web team with a query on how to make a change to your website.

You would likely have directly contacted your account manager by email in the past (usually Pete or Jamie). We have now implemented a new tool to our workflow that allows the web team to better support you. This new tool creates a ticket that can be picked up and addressed by any member of the web team, therefore allowing us to respond to your queries in a more timely fashion rather than waiting on one person to pick up an email.

All new website support queries should now be sent to rather than individual members of the team. Of course, we are still more than happy to have a chat over the phone; the web team can be reached on 0330 088 3005 and selecting the option for the web team.