Essential Digital Skills for Life

Empowering People to Stay Connected, Stay Safe,
and Thrive in a Digital World

Stay Connected, Stay Safe, and Thrive Online

Building Digital Confidence
for Life

At Cosmic, we believe that digital skills are life skills. Whether it’s staying connected with loved ones, managing your finances, accessing essential services, or finding new opportunities, being digitally confident is more important than ever.

Let us help

We break down barriers

At Cosmic, we recognise that developing digital confidence isn’t just about learning how to use technology—it’s about breaking down fears, changing mindsets, and ensuring accessibility for all.

Our commitment to digital inclusion is at the heart of everything we do.

Why Digital Skills Matter for Life

For over two decades, we have been champions of digital inclusion, ensuring that no one is left behind in the digital world. Our work has supported unemployed people, older adults, neurodiverse individuals, disabled people, and those furthest from digital access, helping them build confidence and develop essential digital skills to engage fully in society

Over 50% of people without digital skills struggle to access essential services, such as GP appointments, benefits, and online shopping.
1 in 3 UK adults lack the ability to perform essential online safety tasks—putting them at risk of fraud, identity theft, and misinformation. (Lloyds Bank Consumer Digital Index 2024)
People with essential digital skills are twice as likely to feel financially secure and able to manage online banking, utilities, and budgeting tools. (Lloyds Bank 2024)
Older adults (65+) who develop digital skills experience improved social connection, mental well-being, and independence. (FutureDotNow 2024)

How we help

Unemployed

For unemployed people, our work in Positive People, Restart and Work and Health programmes has provided the digital skills needed to access job listings, apply for roles online, and boost employability.

NEET

For NEET (Not in Education, Employment, or Training) young people, we’ve delivered engaging digital training that opens doors to new opportunities, job readiness, and career pathways.

Older Adults

We’ve helped thousands gain the skills to video call family, book GP appointments online, and use banking apps safely—helping them stay independent and socially connected.

Socially Excluded

For people experiencing social isolation, we’ve helped them connect with their communities, access local services, and build digital confidence through tailored training.

Neurodiverse & Disabled

For neurodiverse individuals and disabled people, we’ve designed accessible, supportive, and confidence-building training to help them navigate the digital world at their own pace.

ESOL and Refugees

For ESOL learners and refugees, we have provided accessible, language-friendly digital skills training, helping individuals communicate with services, apply for jobs, access essential information, and stay connected with family and support network.

How we deliver training

We offer a range of flexible, inclusive, and supportive training formats, ensuring accessibility for all learners:

1:1 Digital Support –
Personal coaching tailored to individual needs.
Community Digital Inclusion Sessions – Working with charities, housing providers, and local councils to bring digital skills to those who need them most.
Workshops & Group Training – Covering key digital life skills, from staying safe online to managing finances digitally.
Digital Champions Training – Empowering community leaders and frontline workers to support others with digital skills.
Digital Inclusion Support for Local Authorities & Charities – Helping housing associations, community groups, and local councils provide digital skills support to vulnerable groups.

Our Legacy

Cosmic has been a leading force in digital inclusion and employability support for over 25 years.

Employment Related Services Award Recognition – Our work in digital inclusion has been nationally recognised, with Cosmic nominated for the Digital Solution 2024 ERSA Award.

Our work has reached thousands of people through various initiatives.

Successful projects

Positive People

Over six years we helped people furthest from employment build digital skills, confidence, and resilience, supporting 1,300+ participants across Devon & Somerset.

Restart Scheme

Providing digital skills training to unemployed people to help them re-enter the workforce.

More About Restart

Work & Health

For participants in the Work and Health Programme, we provide digital skills training to improve employability, build confidence, and support individuals in accessing job opportunities and essential services online.