In my role I support individuals across Somerset to develop their digital skills with the aim of getting back into work, education, training or volunteering. The skills we cover could be anything from how to switch on a computer for the first time, how to make use of their phone calendar or using tools to market their new self-employment goal online.
My biggest motivation at work is the moments when a customer arrives at a session to say that they've found x y or z on their device since you last saw them. That is when I know that I've made a real impact on not only their digital skill, but the opportunities that person now has. In my view it's not always about the skills themselves, it's about the confidence to give something a go!
Before joining Cosmic I was working in digital marketing for a product manufacturer. Having studied Communication and Marketing at University that job was a great start for me. I am now able to use that knowledge in my work but also enjoy the satisfaction of the social impact I see every day at Cosmic.
In my own time I really enjoy taking in arts and culture, whether that be watching the big screen at the cinema, the small screen at home, or taking part in and watching live theatre.